The All-Purpose Performance Analysis Flow Chart
(with apologies to Rebecca Birch)
This is the all-purpose flow chart. You may use it to analyze just about anything. See below to see how it can help us understand how people behave on the job and in organizations. Rebecca Birch taught me about this wonderfully flexible tool at a regional ASTD conference in Washington, D. C., over 15 years ago, and it's served me well ever since:
The illustration below shows this flow chart applied to human performance in organizations:
Click a topic to learn more about it!
These are the same factors to consider when deciding whether of not your organization needs training to solve a performance problem or improve performance. The links embedded in the chart above are cross-referenced to the links on "When should you choose training."
Click the checklist button to go to "When should you choose training?"
Frank W. Bell, Jr.