“Or Your Money Back” 0
I’m not a big fan of Amazon, as they are trying to hijack all of the retail (cue the chorus: all of the retail) and their warehouses are hell-holes for workers, but I do sometimes order books from them because books are what they do best.
Nevertheless, I was pleasantly surprised at this: I recently ordered some additional Phryne Fisher mysteries (you should too–I’ve read six and am heading for nine) from Amazon; because I was hitting the road for a few days, I paid for overnight delivery. Two of them arrived as scheduled, but one was shipped late. Amazon refunded the entire shipping fee I paid, an amount equal to the cost of one of the books, because of that. I didn’t care and wasn’t going to complain, as I had two books to take with me and stuff happens you know; they did it on their own hook.
I’m still not a big fan of Amazon, but credit where credit is due and all that, eh what?
