Customer Care 0
I got a call from the “business development” arm of my hosting provider yesterday to inquire as to what needs I might have. They call about once a quarter.
After introductory pleasantries, I informed the caller that my site is not a business site, but a hobbyist site (unsaid was, “So whatever you’re selling, I ain’t buying”). He asked, “By the way, what’s the hobby?”
I said, “Running a website.”
That’s when he started laughing . . . .
(By the by, I am quite happy with my hosting provider, particularly with the tech support, which has proven extremely competent. It’s the calibre of the tech support that keeps me with them. I don’t need tech support often, because I generally know what I’m doing, but, when I do need it, I need it bad.)
