“Yes, But” Always Means No 0
Many years ago, in another incarnation, I was a management trainer in the corporate training department of a national corporation (one of the benefits was that I got to travel all over the country, mostly by rail; there is no better way to see the country than through the windows of a passenger train).
One of the classes that we taught was “Interpersonal Communications Skills” (among ourselves, we referred to it as “How To Talk Good,” but, really, it was much more about how to listen good). The title of this post is one of the catch phrases we used to use to drive a point home to the trainees.
Because it’s true.
