Back from the Shadows Again 0
The cable from the modem to the router was ill and had to be put out of my misery. I had it fixed yesterday, but decided to punt the internet for an evening.
The tech support person at my ISP, who helped me rule out the modem as the cause of the problem, was excellent. The phone call lasted fewer than 15 minutes, including name-rank-account number and crawling around messing with cables.
A snippet of our conversation, from when I jacked my laptop directly into the ethernet port on the modem.
- “Okay,” said I, “I’m going to reboot this puppy so it starts clean.”
“Good idea,” said she.
“It’s only going to take about a minute and a half.”
“Oh,” she said, “You must be using Linux.”
