My brother recently signed up for Verizon FiOS. Apparently his service from Comcast was not so good as mine, which has been pretty much rock-solid for over five years (broadband) and I can’t remember how long (cable TV).
When he signed up, he asked if that meant that “Jane from Verizon,” their robovoice, would no longer call him. He was told that it did. I must delete over a dozen calls from “Jane from Verizon” from my answering machine every week.
Verizon’s marketing model revealed:
Have “Jane from Verizon” harass you with so many telemarketing calls you finally give in Just To Make Her Go Away.