Great Moments in Marketing 3
My brother recently signed up for Verizon FiOS. Apparently his service from Comcast was not so good as mine, which has been pretty much rock-solid for over five years (broadband) and I can’t remember how long (cable TV).
When he signed up, he asked if that meant that “Jane from Verizon,” their robovoice, would no longer call him. He was told that it did. I must delete over a dozen calls from “Jane from Verizon” from my answering machine every week.
Verizon’s marketing model revealed:
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Have “Jane from Verizon” harass you with so many telemarketing calls you finally give in Just To Make Her Go Away.
September 1, 2009 at 2:34 pm
Can’t you get on the “Do Not Call” list to stop that? If you’re already on it & they still call, report them. I had to do it with YellowBook when they wouldn’t stop. They stopped.
September 1, 2009 at 3:11 pm
I have an “existing relationship” with them (a telephone). They’re exempt.
September 1, 2009 at 7:22 pm
Bummer.
Thankfully, we hear nothing from Jane. But it’s Qwest & Comcast doing battle. We’ve been with Comcast for over 10 years. Phone, TV & internet. Qwest sucks. They’re comparing their intro rate with Comcast’s regular rate, liars that they are.