Artificial? Yes. Intelligent? Not So Much. 0
A competent 911 operator? Just hope it doesn’t take your emergency call.
Aside:
I had occasion to call customer service (I won’t mention the company) recently and got an AI bot. The only positive thing I can say about the AI experience was that, when I asked to talk to a real live human being, the AI bot actually listened and transferred me to a real live human being.
After a bit of a wait, during which I endured hold music which I am certain was composed by AI to make persons on hold hang up the phone, I found myself taking to a human being who was pleasant, competent, and efficient. We even had some chuckles during the conversation.
This was a couple of days ago and her name escapes me, but I wouldn’t mention it in any event, because she’d probably find herself terminated for actually providing customer service to a custome–oh, never mind.
